Andrew Seaward
Andrew's latest writings
Role and Importance of Good Questioning Skills
Questions are a key part of effective communication skills. Particularly in business your ability to carry out your role effectively is in large part influenced by your questioning skills. We are all naturally born to be very inquisitive. If you have children and think back to a time when they were young, you will know what I mean ! Frequently very small children ask questions naturally and persistently.... (posted by Andrew 2 years 345 days ago.)
Questions are a key part of effective communication skills. Particularly in business your ability to carry out your role effectively is in large part influenced by your questioning skills. We are all naturally born to be very inquisitive. If you have children and think back to a time when they were young, you will know what I mean ! Frequently very small children ask questions naturally and persistently.... (posted by Andrew 2 years 345 days ago.)
Voice Mail Messages - Advice For Telemarketers
Shall I leave a voice-mail message is a question I get asked a lot. And it is complicated in that the answer is "it depends !" Certainly when I am training telephone sales and telemarketing people or anyone making outbound calls I suggest that you have to consider it on a case by case example. Not very helpful you may think. But I'll explain. Generally, and the majority of the time if you get put through... (posted by Andrew 2 years 346 days ago.)
Shall I leave a voice-mail message is a question I get asked a lot. And it is complicated in that the answer is "it depends !" Certainly when I am training telephone sales and telemarketing people or anyone making outbound calls I suggest that you have to consider it on a case by case example. Not very helpful you may think. But I'll explain. Generally, and the majority of the time if you get put through... (posted by Andrew 2 years 346 days ago.)
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